Frame Relay

The immediacy inherent in today's data communications is a direct result of the global nature of business. Your success is dependent on getting the right information to the right people at the right time. You need to be able to transport your data with confidence, locally, nationally and around the globe. Allstream's Frame Relay Service focuses on speed, low delay and reliability to support the immediacy required in a competitive business landscape.

Features:

• Connectivity to Allstream's data network using a single physical access to ensure the predictability and performance of dedicated connections at a lower cost
• Connect multiple geographically dispersed locations via point-to-point, point-to-multipoint and multipoint-to-multipoint connectivity
• Consolidate multiple applications over a common infrastructure
• Access speeds and port options are available from 56Kbps up to 1.54Mbps
• Permanent Virtual Circuits (PVCs) are available in fixed increments of 4Kbps from 56Kbps to 1.54Mbps to support increases in data traffic from commonly used applications
• Available SHDSL access provides increased scalability and the guaranteed performance of traditional access types
• Burst to required bandwidth to handle large and complex data transactions that exceed your Committed Information Rate (CIR)
• Protect the integrity of your data in the event of a compromise to network access or primary data facility with automatic PVC rerouting, backup and scalable PVCs
• Optional Priority PVCs are available for time-sensitive traffic
• Unique congestion management system automatically reduces bottlenecks, ensuring reliable packet throughput for time-sensitive applications
• Travelling employees and telecommuters can dial in to your network via remote access

Maximizing Value for Your Business:

Service Guarantees*
From installation to ongoing performance, you demand the highest levels of quality and reliability. At Allstream, we've developed our service guarantees to reflect your needs, guaranteeing both on-time delivery and availability. We commit to installing your service on the confirmed date or we refund your installation fee. Once your service is properly installed and operational, we offer a Site Availability guarantee of up to 99.7% for Data Network Services and a Mean-Time-To-Restore (MTTR) commitment of four hours in the event of an outage.

Industry Leading Network
Allstream supports your telecommunications needs with one of the largest OC192 optical switching networks available in Canada. With more than 18,000 route kilometers of fibre optic cable stretching from coast to coast, our extensive network footprint incorporates highly engineered, fault tolerant switching technologies to provide robust and reliable communication solutions.

Network Interoperability
Each Data Network Service within the Allstream portfolio has the capability of interconnecting with the other services, extending the value of your current network investment towards the evolution of your data requirements. With all Data Network Services supported by a consistent, dependable and high quality technology infrastructure, you are able to focus on shaping your network according to your business needs, without having to worry about the technology sustaining your solution.

Reliability
Standard Service Levels (SSL) complement our network strength by allowing you to better predict performance with definitive objectives that take into account Allstream's network engineering and internal processes.

Scalability
The scope of Allstream's Data Services allow you to shape your data capabilities to support business growth.

National, International and Global Reach
Transport data locally, nationally or across the globe with seamless and secure network connectivity throughout Canada, the U.S. and global destinations.

Expertise
Redirect your focus back to your core competencies by relying on our network management expertise, which includes a broad range of managed network services from basic router monitoring to customized, complex solutions. We also offer Data Professional Services to help map your technology strategy to real world business needs. With a proven methodology and defined approach to network infrastructure review and assessment, our consultants provide the analytical insight you need to derive greater business value from your network assets.

Dependable Support
Technical support representatives are always available to assist you 24 hours a day, seven days a week.

For more information please contact us using one of the following methods:

• Complete our Information Request form
• Contact your Sales Representative
• Call us at 1 888 811-6301

* Service Guarantees are subject to certain restrictions. The service availability of 99.7% applies only to domestic connections. Please speak with your Allstream representative for full details.